As the Program Support Specialist, Darlene is responsible for supporting the day-to-day operations of Strong Start®’s programs and communicating with volunteers. She manages our Help Desk and assists Strong Start’s Executive Director and Program Co-ordinator’s in their roles. With a background in law, Darlene is passionate about improving processes, documenting tasks, and teamwork. Her voice is the first one you will hear when calling our office. Darlene enjoys participating in community events, volunteering at her church, and playing with her grandchildren. Are you a Letters, Sounds and Words™ program partner? Darlene will assist you in your role at the school. Do you have a general inquiry? Darlene will answer your questions and help direct your call.